Legal
Privacy Policy
1. Who we are
Jiak Simi (“Jiak Simi”, “we”, “us”, “our”) is a food-recommendation mobile application for Singapore, operated by an individual based in Singapore (the “Operator”).
This Privacy Policy explains what personal data we collect when you use the Jiak Simi app (the “App”) and the website at jiaksimi.ai (the “Site”), why we collect it, who we share it with, how long we keep it, and the choices and rights you have. It is written to comply with Singapore’s Personal Data Protection Act 2012 (PDPA).
By creating an account or using the App, you acknowledge that you have read and understood this Policy.
2. The personal data we collect
We only collect what the App needs to give you food recommendations. We group it as follows.
2.1 Data you give us
| What | Example | Why we need it |
|---|---|---|
| Account details | Your email address | To create and secure your account, and to contact you about the service |
| Dietary preference | Omnivore, vegetarian, vegan, halal, halal-vegetarian | To filter out places you can’t or won’t eat at |
| Saved locations | Your Home and/or Work location | To recommend places near where you live or work (“near home / near work”) |
| Taste quiz answers | Your picks in the onboarding quiz | To build your starting “Palate Compass” taste profile |
| Your saved places and ratings | Places you add to your Jiak List, “want to try” vs “eaten” status, and your Shiok Score (0–100) for a place | To track your list and to refine your taste profile over time |
| Lists you choose to share | A Jiak List you publish to a shareable link | To generate a public link you can send to others |
2.2 Data we generate as you use the App
| What | Why we need it |
|---|---|
| Your taste profile (“Palate Compass”) | Six taste scores, plus a finer set of “palate notes,” calculated from your quiz and the places you rate. This is the core of how we match you to restaurants. |
| Taste profile history | Snapshots of how your taste profile changes over time, used for features like seeing how your palate has evolved. |
| Recommendation activity | Which recommendations we showed you and what you did with them (e.g. opened, ignored, dismissed, added, or “spun again”). We use this to improve the quality of recommendations. |
| Per-place taste adjustments | If you correct a place’s taste tags (e.g. “this is more sour than tagged”), we store your correction to improve recommendations for you. |
2.3 Data collected automatically
| What | Why |
|---|---|
| Device location (only if you allow it) | If you grant location permission, we use your device’s location to show places near you. Location permission is optional — the App works using your saved Home/Work locations without it. |
| Basic technical and usage data | Information needed to run the App reliably and securely (e.g. app version, device type, error logs). |
2.4 What we do not collect
We do not ask for or store payment card details — all payments are handled by Apple or Google (see Section 4). We do not knowingly collect data from anyone under 13 years of age.
3. Why we use your data (our purposes)
Under the PDPA we may only use your personal data for purposes you’d reasonably expect and that we’ve notified you of. We use it to:
- Provide the core service — build your taste profile and recommend restaurants that match it, filtered by your diet, distance, and price preferences.
- Personalise and improve recommendations — learn from which recommendations work so matches get better over time.
- Operate your account — sign you in, save your lists across your devices, and manage your subscription status.
- Maintain, secure, and improve the App — fix bugs, prevent abuse, and understand how features are used in aggregate.
- Communicate with you — respond to your support requests and send service messages (e.g. important changes to the App or these terms, or security notices). We do not send marketing or promotional emails.
- Comply with the law — meet our legal and regulatory obligations.
We rely on your consent (which you give by using the App after being shown this Policy) and, where applicable, on the PDPA’s provisions for purposes necessary to provide a service you’ve asked for.
4. Who we share your data with
We do not sell your personal data. We share it only with the service providers we need to run the App, and only as far as necessary. These are our key providers:
| Provider | What they do for us | What data is involved |
|---|---|---|
| Supabase (database & authentication hosting) | Securely stores your account, taste profile, lists, and activity | The account and taste data in Section 2 |
| Google Maps Platform / Places | Supplies restaurant information, addresses, and map data; helps find places near you | Your location or saved-location coordinates and search terms are sent to Google to return nearby places |
| OpenRouter (AI model routing), using the Qwen 3.5 Flash model | Generate restaurant taste tags and write the “why this is your kind of place” recommendation copy | A shortlist of restaurant data plus your taste profile (not your email or identity) is sent to the model to rank and describe recommendations |
| Apple App Store / Google Play | Process subscription payments and manage billing | Apple/Google handle payment directly; we receive your subscription status, not your card details |
We may also disclose personal data if required by law, to enforce our Terms of Use, or to protect the rights, safety, or property of our users or the Operator.
5. Sending data outside Singapore
Some of our service providers (for example, cloud hosting or AI processing) may store or process data on servers outside Singapore. When we transfer your personal data overseas, the PDPA requires us to take steps to ensure it receives a standard of protection comparable to the PDPA. We do this by using reputable providers that are contractually bound to protect your data.
6. How long we keep your data
We keep your personal data only as long as we need it for the purposes above:
- While your account is active — we keep your account, taste profile, lists, and activity so the service works.
- When you delete your account — deletion is immediate and permanent. We remove your personal data from our active systems and it cannot be recovered. (See Section 8.)
- Limited exceptions — we may retain a minimal amount of data for a short period where the law requires it, or in de-identified/aggregated form that no longer identifies you (for example, anonymised statistics used to improve recommendations).
7. How we protect your data
We take reasonable security measures to protect your personal data, including encrypted connections, access controls on our database, and reliance on established infrastructure providers (Supabase, Apple, Google). No method of transmission or storage is completely secure, but we work to protect your information and to respond promptly to any security incident as required by the PDPA’s data breach notification rules.
8. Your rights and choices
Under the PDPA you have the right to:
- Access the personal data we hold about you, and find out how it has been used or disclosed in the past year.
- Correct personal data that is inaccurate or incomplete. (You can edit much of this directly in the App — your diet, locations, lists, and taste adjustments.)
- Withdraw consent to our use of your data, and delete your account. You can delete your account at any time in Settings → Delete Account; deletion is immediate and permanent.
- Control location — you can grant or revoke device location permission at any time in your phone’s settings; the App still works without it.
To exercise any right we can’t handle in-app, contact us using the details in Section 11.
Withdrawing consent. You may withdraw your consent to our collection, use, or disclosure of your personal data at any time by writing to us (see Section 11). We may need a reasonable time to process your request and will tell you the likely consequences of withdrawing — in some cases, we may no longer be able to provide the App or certain features to you. Withdrawing consent does not affect any processing the law permits or requires us to continue.
Making an access or correction request. You can edit most of your data directly in the App (your diet, locations, lists, and taste adjustments). For anything else, send your request to us in writing (see Section 11). A reasonable fee may apply to an access request, and we will tell you the fee before proceeding. We will respond as soon as we reasonably can, and in any case within the 30 days required by the PDPA; if we need longer, we will tell you when to expect our response.
9. Children
The App is not intended for children under 13, and we do not knowingly collect their personal data. If you believe a child under 13 has provided us personal data, contact us and we will delete it.
10. Changes to this Policy
We may update this Policy from time to time. If we make a significant change, we will notify you in the App or by email before it takes effect. The “Last updated” date at the top shows the current version. Continuing to use the App after a change means you accept the updated Policy.
11. Contact us
If you have any questions about this Policy, want to exercise your rights, or wish to make a complaint about how we handle your data, contact us:
Jiak Simi — Data Protection Contact
Email: hello@jiaksimi.ai
If you are not satisfied with our response, you may contact Singapore’s Personal Data Protection Commission (PDPC) at www.pdpc.gov.sg.
This Policy should be read together with the Jiak Simi Terms of Use. This is a beta release of Jiak Simi; we may refine this Policy as the App develops, and will update the “Last updated” date above when we do.